At Gadget Gallery, we strive to ensure your utmost satisfaction with your purchase. If for any reason you are not completely happy with your gadget, we offer a straightforward refund policy to make the return process smooth and convenient.
-
Eligibility:
- To be eligible for a refund, the gadget must be in its original condition, unused, and in its original packaging.
- Proof of purchase, such as a receipt or order number, is required.
-
Timeframe:
- You have 10 days from the date of delivery to initiate a refund request.
-
Refund Process:
- To request a refund, please contact our customer support team.
- Provide the necessary information, including your order details and reason for the refund.
- Our team will guide you through the return process and provide a return shipping address if applicable.
-
Inspection and Approval:
- Once we receive the returned gadget, our team will inspect it to ensure it meets the eligibility criteria.
- If approved, we will initiate the refund process.
-
Refund Options:
- The refund will be issued to the original payment method used during the purchase.
- Please note that it may take a couple of days for the refund to be reflected in your account, depending on your bank or payment provider.
-
Non-Refundable Items:
- Certain items, such as personalized or customized gadgets, may not be eligible for a refund unless there is a manufacturing defect or damage during transit.
-
Shipping Costs:
- Shipping costs associated with the initial purchase are non-refundable.
- If the return is due to our error or a defective product, we will cover the return shipping costs.
We value your satisfaction and are committed to resolving any issues promptly. If you have any questions or concerns regarding our refund policy, please reach out to our customer support team for assistance.